Check out our service tools to get help fast.
Still Have Questions?
Questions regarding your order
Please reach out to hello@dippindaisys.com Redirecting to a third-party website (opens in a new tab).and we’d be happy to assist!
Collaborations
For all collaboration inquiries, please get in touch with our social media team to help you better, social@dippindaisys.com .
Brand partnership
For brand partnership inquiries, please get in touch with our Events Coordinator to help you better! Brand partnerships are not influencer inquiries and are related to social media events and giftings. partnerships@dippindaisys.com
Frequently Asked Questions
Orders & Shippment
- How do I get Free Shipping?
- I haven’t received my order yet. What should I do?
- What should I do if my order is wrong, damaged or defective?
Returns & Exchanges
- What’s your return policy?
- How do I start a return or exchange?
- Are returns or exchanges free?
- How many times can I return or exchange my order?
- Can I exchange an item for a different product?
- When will I receive my exchange order?
- Warranty
Product & Fit
- How do I know what size to order?
- Is Dippin Daisy/s swimwear true to size?
- How do I care for my swimsuit?
Payments & Discounts
- How should I wash my Dippin’ Daisy’s suit?
- I forgot to use my discount code. Can it be applied to my order?
- How can I stay up-to-date on Dippin’ Daisy’s promotions and specials?
- Is my payment data safe with you?
- Do you accept online payments?
- Where can I learn more about the payment and processing on your store?
- What forms of payment do you accept?
- Duties & Taxes for International Orders
CashBack
- What is CashBack?
- How can I redeem my CashBack?
- Why is there a holding period to receive my CashBack?
- How long does it take to receive my CashBack gift card?
- How do I use my Cashback gift card?
- Why didn’t I receive my CashBack?
- Where can I find my CashBack gift card?
- Where can I check my balance and statement on my Cashback virtual Visa card?
- When I tried to use my CashBack virtual Visa card, the charge was declined. What can I do?
Collabs & Creators
- What happened to your ambassadors program?