Shipping Policy

United StatesInternational


United States

Shipping OptionTransit TimeOrders <$110Orders ≥$110Orders ≥$240
Standard 5–10 Business Days$9.95FREEFREE
Expedited2–3 Business Days (Ships Next Business Day)$14.95$14.95FREE
Overnight1–2 Business Days (Ships Next Business Day)$39.95–$49.95$39.95–$49.95$39.95–$49.95

Orders must be placed before 12:00 PM PST, Monday–Friday, for same-day processing.

Do You Refund Shipping Fees?

No, shipping fees are non-refundable.


Where’s My Order?

If you haven’t received your order, we’re here to help. Please email us at hello@dippindaisys.com or call 626-782-7620 so we can resolve any issues.


Preorder Items

Preorder items will ship starting from the “Available From” date listed on the product page. These items ship separately from the rest of your order.


What is Package Protection?

Package Protection ensures your order is covered if it’s lost, stolen, or damaged. Rates start at just $1.18.

Package Protection Pricing

Order ValueUnited StatesUnited KingdomCanada
$0.00 – 99.00$1.18£2.43CAD 4.26
$99.01 – 149.00$0.71£4.43CAD 7.14
$149.01 – 199.00$0.61£5.43CAD 8.58
$199.01 – 249.00$0.51£6.43CAD 10.02
$249.01+$0.51£7.43CAD 11.46

Definitions

  • Stolen Order: Marked as “delivered” but not received? Email us within 30 days with subject: Order Number – Package Protection and allow 5 days for final delivery.
  • Lost Order:
    • Domestic: No tracking updates in 7+ days
    • International: No tracking updates in 20+ days
      Email us to file a claim.
  • Damaged Order: File a claim through our Return Portal and include a photo.

We do not cover undeliverable addresses or refused deliveries.


Duties & Taxes for International Orders

All duties and taxes are either included in the product price or calculated at checkout, so there are no surprise charges upon delivery!

 

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